On my current trip, I took the Lowu - East Tsim Sha Tsui MTR, ex-KCR train as soon as I cleared the Shenzhen (China) - Lowu (HK) border. Bought a ticket from Lowu to Fortress Hill for 44.5 HKD. As the ex-KCR Line has been mergered into the MTR, I thought I could change trains at (East) Tsim Sha Tsui. That was wrong. I had my ticket to Fortress Hill swallowed by the turnstile at East Tsim Sha Tsui Station.
As I told a station clerk my situation, he told me to purchase another ticket to Fortress Hill for 10.5 HKD. It's not that big an amount, yet I wondered why the ticket machine at Lowu didn't clearly stated that I needed to transfer at Kowloon Tong instead of (East) Tsim Sha Tsui...
On my preious trip three years ago, KCR and MTR were separate operators so that that kind of confusion didn't occur to me.
Therefore those who plan to take the MTR after clearing the China-Hong Kong border, please be reminded this issue.
Hong Kong MTR network
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